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Help

Having problems with the CFMU website? This page may contain the answer; alternatively click on one of the 'help' pages in the left-hand navigation for a possible solution to your CFMU-related problem.
  Site not accessible sometimes
  Site not accessible outside IT Maintenance times
  The page is not loading properly
  The pages take a long time to load
  I have not had a reply to an e-mail

Site not accessible sometimes

Please consult the IT Maintenance page for web site downtime.
 IT Maintenance  
 

Site not accessible outside IT Maintenance times

Please contact us to consult the CFMU webmaster of any faults.
 cfmu.webmaster@eurocontrol.int  
 

The page is not loading properly

Check that you are using an Internet Explorer or Netscape version 4 or above browser. Visit their websites (please see below) to download these browsers.
  
 

The pages take a long time to load

The time it takes to load web pages is dependent upon the speed of your connection to the Internet. We recommend a modem with a minimum speed of 28.8 kbps for using this site.
  
 

I have not had a reply to an e-mail

Please ensure that any e-mails you send to us are in the format firstname.lastname@eurocontrol.int instead of the old format of firstname.lastname@cfmu.eurocontrol.be (which are no longer received), and please re-send any unanswered e-mails to e-mail addresses using the new format.